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Post by HendersonMike on Jul 19, 2008 8:03:11 GMT -8
There is a test program that will test your phone with the MJ hardware; you'll be able to hear the volume and quality.
Go to www.tjnet.com/software/ip_phone/hardwaresdk.htm and download the test program. With MJ plugged in and working, kill the magicjack.exe application via the Task Manager. Start TigerJet SDK demo. Press the Audio Test button. Pick up phone, press Record, talk for 5 seconds. Press Play, listen to result. If volume is inadequate, adjust Microphone slider and try again. If it's not possible to get adequate volume, then either 1. Your MJ hardware is defective, or 2. Your phone is not compatible with MJ; test using another, preferably a corded, line-powered phone, or 3. Your PC is not supplying sufficient power to the USB connector; test using a powered USB hub.
If the test sounds ok, but the MJ app still gives inadequate outbound volume, then you could have a configuration problem, or a conflict with other software.
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